Most small businesses have the same IT problem.
Too big to run everything on personal accounts and hope for the best. Too small to justify hiring someone full-time to manage it. The result is predictable: shared passwords, no security reviews, no real process when people join or leave, and a quiet awareness that someone probably should be doing something about all of this.
Bulwark exists because that gap doesn't need to stay open. Founded in 2026 by Callum Fraser — a Google Workspace specialist who has spent years managing workspace environments across dozens of business clients. That experience covered every way IT goes wrong when nobody owns it, and how straightforward it is to fix when someone does.
The model is simple: every client gets one dedicated consultant who configures their Workspace, reviews it monthly, writes a report they can actually read, and responds when they need something. No ticket queue. No explaining the same problem to a different person each time. One relationship, full accountability, every month.
Bulwark does not do Windows servers, printers, on-site visits, or Microsoft 365. Google Workspace is the entire focus. That constraint is deliberate — it means deeper expertise, faster responses, and a level of platform knowledge that a generalist doing a bit of everything will never accumulate. Bulwark is fully remote, which means the same service quality regardless of where in the UK your team is based.